What is Emotional Intelligence?
Emotional Intelligence is a person's innate ability to perceive and manage his/her own emotions in a manner that results in successful interactions with the environment and, if others are present, to also perceive and manage their emotions in a manner that results in successful interpersonal interactions. In other words, Emotional Intelligence is about recognizing and managing one's own emotions and the emotions of others. It's one of the most important psychometric measures of leadership capability and factors heavily into the leadership development program we deliver to our clients.
Why the EQ-i 2.0?
The EQ-i 2.0 is one of the most scientifically-validated Emotional Intelligence psychometric instruments on the market today. This instrument measures the interaction between a person and his or her environment, then presents results in both numerical and graphical form. The power of this instrument is in how the five Composite Scales and fifteen Subscales (see below) allow an EI feedback specialist to predict with amazing accuracy what behaviors a person is most likely to exhibit and to pinpoint the motivations behind the behavior.
As a result, a person receives specific, measurable results that allow him or her to identify and leverage strengths and to put containment on any out-of-balance areas that could interfere with his/her ability to fully access strengths.
The EQ-i 2.0 model, shown below, is a non-linear model that shows how five Composite Scales and fifteen Subscales interact to predict behaviors. The circular nature of the model is a visual representation of how each area of Emotional Intelligence influences the next.
What Are The Benefits?
Leaders with emotional intelligence are self-aware and able to recognize emotions as they happen.
The prior skill gives leaders the ability to remain aware of their feelings. The next step is learning how to manage those emotions.
Individuals with emotional intelligence have the ability to communicate effectively. They are able to clearly convey directions and know what to say in order to inspire and motivate others which has huge implications when it comes to employee engagement.
Leaders with emotional intelligence are well tuned to the emotions of others and are able to pick up on what is going on around them. They are able to sympathize with others by putting themselves in the employee’s shoes, giving helpful feedback and driving positive employee engagement.
In the workplace, there’s always the risk that emerging conflicts can threaten or disrupt efficiency and productivity. However, leaders with emotional intelligence are equipped to handle conflicts, provide resolution and maintain employee engagement.
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