Knowledge Skills & Abilities
Every role in your organization has specific requirements when it comes to these three critical areas. You have probably already identified them in job specifications and/or job descriptions. This is the information that you are able to gather from a candidate's resumé, through the interview process and by checking references.
They're just the price of admission to be able to interview for a position. These are uncovered in what Jack McQuaig referred to as Level 2 assessment
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Different roles require different behaviours and the predictability of success in the role increases the more closely you match the candidate's behaviour with the role requirements. Add behaviour based interviewing into the equation and your success rate when hiring or promoting should begin to approach 85%.
We help your front line managers to make better people decisions along the entire employment cycle. We do this by providing the insights they need to coach, manage and lead effectively and efficiently as part or our leadership development program.
The more complex the role and the greater the customer facing requirement is the greater the need for mental acuity. Think of this as the capacity to process information. Some would refer to it as "thinking on your feet". Some people are blessed with the ability to connect the dots more quickly than others. That's important in leadership roles, selling roles and any role in your organization that requires interaction with your customers.
This psychometric tool will help you understand the "processing power" that each individual brings to the organization.
Emotional Intelligence (EI), is the ability to identify, assess, and control the emotions of oneself, of others, and of groups. It has huge implications to the level of employee engagement in an organization.
We use the EQ-i 2.0, a psychometric self-report test designed to measure competencies including awareness, stress tolerance, problem solving, and happiness. According it's creator, Reuven Bar-On, “Emotional intelligence is an array of non-cognitive capabilities, competencies, and skills that influence one’s ability to succeed in coping with environmental demands and pressures.”
The Talent Equation
"The ability to execute business strategy is rooted in the ability to attract, retain and develop key talent. Successful talent management creates the most enduring competitive advantage. No company can afford to be unprepared for both the best and worst of times."
The Art & Science of Talent Management